Privacy Policy

Last updated: May 18, 2024

Welcome to Gumolive.com, our car and bike booking website. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: Name, email address, phone number, payment information.
• Vehicle Information: Details about the vehicles you book, such as make, model, and rental dates.
• Usage Information: Data about how you use our website, such as pages visited, time spent on the site, and click-through rates.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing your bookings.
• Processing payments and sending confirmations.
• Improving our website and services.
• Sending you updates, promotions, and other information.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• With service providers who help us operate our website and services.
• To comply with legal obligations or protect our rights.
• With your consent.

4. Data Security

We implement security measures to protect your information. However, please note that no system is completely secure. We cannot guarantee the absolute security of your data.

5. Advance Payments

For some bookings, we may require advance payments to secure your reservation. These payments are handled through secure payment gateways to ensure your financial information is protected. Please note that the terms and conditions for advance payments may vary based on the specific vehicle and rental agreement.

6. Responsibilities of Users, Drivers, and Car Owners

6.1 Users

As a user of our platform, you are responsible for providing accurate information during the booking process. You must comply with all terms and conditions set by the car or bike owner, and you are responsible for the vehicle during the rental period. Any damages or violations incurred during the rental period are your responsibility.

6.2 Drivers

Drivers using our platform must ensure they possess a valid driver's license and meet all legal requirements for operating the vehicle. Drivers are responsible for adhering to traffic laws and maintaining the vehicle's condition during the rental period.

6.3 Car and Bike Owners

By listing their vehicles on Gumolive.com, car and bike owners give us the right to facilitate bookings and process advance payments on their behalf. Car owners are solely responsible for ensuring their vehicles are in good condition, insured, and meet all legal requirements for rental. The conduct and actions of the renter while using the vehicle are not our responsibility.

7. Your Rights

You have the right to access, update, and delete your personal information. To exercise these rights, please contact us at privacy@gumolive.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@gumolive.com

Phone: +91 9983308330